This Disclaimer (“Disclaimer”) governs your use of the payment gateway services (“Services”) provided by Iconcept Contact Solution (“Company,” “We,” “Us,” or “Our”). By accessing or using our website, mobile applications, APIs, or any related services, you (“User,” “You,” or “Your”) acknowledge and agree to the terms outlined herein.
While we strive to ensure that our Services are continuously available, we do not guarantee uninterrupted, error-free, or fully secure access to our platform. Temporary downtime may occur due to maintenance, system upgrades, technical issues, or circumstances beyond our control.
We act solely as a payment processing intermediary between merchants and their customers.
We are not responsible for the quality, safety, legality, or delivery of products or services purchased through our payment gateway. Any disputes related to a transaction must be resolved directly between the buyer and the merchant.
Payments may be delayed or declined due to factors including, but not limited to, bank or network outages, insufficient funds, fraud detection, or regulatory compliance requirements.
We adhere to all applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and RBI guidelines.
Users are responsible for ensuring that their use of our Services complies with all relevant laws and regulations.
The information provided on our website or through our Services is intended for general informational purposes only and should not be construed as financial, legal, or tax advice. Users should consult a qualified professional before making any financial or legal decisions.
Our platform may include links to third-party websites, applications, or services. We do not endorse, control, or assume any responsibility for the content, terms, privacy policies, or practices of these third parties.
We employ robust security measures to protect your information; however, we cannot guarantee absolute protection against hacking, unauthorized access, or other cyber threats.
Users are responsible for safeguarding their account credentials, payment details, and any personal information provided while using our Services.
To the fullest extent permitted by law:
We shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of our Services.
Our total liability in connection with any matter related to the Services shall be limited to the transaction fees paid to us for the specific transaction involved.
We may update this Disclaimer periodically to reflect changes in our Services, applicable laws, or regulatory requirements. Your continued use of our Services following any such updates constitutes your acceptance of the revised Disclaimer.
If you do not agree with any portion of this Disclaimer, you should immediately discontinue using our Services.