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Cookies Policy

This Cookies Policy outlines how Iconcept Contact Solution ("we," "our," or "us") employs cookies and similar tracking technologies when you access or use our website and services. Our aim is to provide transparency regarding the data we collect and how it is utilized to enhance user experience, secure transactions, and comply with regulations. This policy applies to all visitors and users of our platform and should be read alongside our Privacy Policy and Terms and Conditions.

What Are Cookies?

Cookies are small text files stored on your device—such as a computer, tablet, or smartphone—when you visit a website. They record information about your browsing activities and preferences. Cookies help websites remember details from your visit, including login status, language settings, and activity history, enabling a more personalized and seamless experience. Additionally, cookies support functional, analytical, and security purposes, which is particularly important for platforms handling sensitive financial information like ours.

Types of Cookies We Use

We employ various cookies to enhance, secure, and optimize your experience:

Essential Cookies: These are critical for the operation of our payment gateway, enabling core features such as secure login, transaction processing, fraud detection, and real-time session management.

Performance and Analytics Cookies: These cookies collect information on user interactions with our website, including pages visited, time spent, and errors encountered. We utilize tools like Google Analytics to analyze traffic and improve platform performance.

Functionality Cookies: These cookies store your preferences—such as language, region, or saved login details—to provide a personalized experience during subsequent visits.

Targeting or Advertising Cookies: These track browsing behavior to deliver relevant advertising and promotional content. We may use tools like Facebook Pixel or Google Ads for remarketing purposes.

Security Cookies: Specific to our platform, these cookies help detect suspicious activities, prevent unauthorized access, and ensure compliance with security standards,

How We Use Cookies

Cookies are employed to ensure the secure and efficient functioning of our services. They assist in:

  • Authenticating and identifying users during login
  • Securing online transactions by detecting and preventing fraudulent activity
  • Storing user preferences for a seamless and personalized experience
  • Enhancing website performance through analytical insights
  • Supporting marketing initiatives via third-party tracking and audience analysis

We do not use cookies to collect sensitive personal information, including card details, banking credentials, or biometric data.

Third-Party Cookies

Certain cookies on our platform are set by trusted third-party providers, which may include:

  • Analytics Tools: To collect data on site performance and user interactions
  • Advertising Networks: To monitor conversions and optimize campaigns
  • Payment Service Providers: To assist with fraud prevention and transaction verification

We do not control the data collected by these third parties and recommend reviewing their respective privacy and cookie policies for more information.

How to Control or Disable Cookies

You can control or disable cookies at any time through your browser settings. Most browsers allow you to block all cookies, block only third-party cookies, or delete existing cookies. Please note that disabling essential cookies may impact key functionalities of our services, including login, checkout, and security features.

Additionally, you can manage your cookie preferences or opt out of certain cookies using the consent banner displayed during your first visit to our site.

Cookies Duration

Session Cookies: These are temporary cookies that expire when you close your browser. They are primarily used to manage authentication and maintain secure browsing sessions.

Persistent Cookies: These cookies remain on your device for a specified duration or until you manually delete them. They help us remember your preferences and login information for future visits.

Consent and Cookie Banner

When you visit our website for the first time, a cookie banner will appear requesting your consent for the use of non-essential cookies. Selecting “Accept All” allows all cookies, while “Manage Preferences” lets you choose specific types of cookies to enable. Your choices will be saved for future visits and can be updated at any time.

Do Not Track (DNT) Signals

At present, our website does not respond to "Do Not Track" (DNT) signals from browsers, as there is no universally accepted standard for handling them. We remain committed to user privacy and will consider supporting DNT once clear industry guidelines are established.

Changes to This Cookies Policy

We may update this Cookies Policy at any time to reflect changes in our practices, legal obligations, or service improvements. All updates will be posted on this page with a revised "Last Updated" date. We recommend reviewing this policy periodically to stay informed.